Aakanksha Bhargava is one among the increasing number of women forging their family businesses to success. The CEO of Gurugram-based PM Relocations operates on both B2C and B2B models with a clientele of over 500 MNCs.
For nearly a decade and a half, Aakanksha Bhargava has been leading Gurugram-based PM Relocations — a packers and movers company that was started by her father in 1986. Then came COVID-19, and the second-generation entrepreneur suddenly found herself operating in a not-so-relevant industry.
As the only child in her family, Aakanksha was the natural heir to the business and was keen on taking part in the business at a young age. After completing MBA from SP Jain School of Global Management in 2007, she decided to see if she enjoys working in her family business for six months.
That is when Aakanksha, then 21-year-old, began learning all aspects of the business — from working as a customer service executive to understanding import and export shipment. Between 2007 and 2012, when she took on the role of the CEO of PM Relocations, Aakanksha started working with team members across cities to see business operations in different locations.
The small business her father started with Rs 7,000 — her mother’s savings from working as a teacher — was clocking Rs 3 crore revenue in 2007. Under Aakanksha’s leadership, the company’s presence increased from just three cities to 13 cities in India.
In fact, the business also expanded to offer international relocation services in the US and Singapore. It eventually diversified into fine art moving and pet moving as well. The business closed its last financial year, clocking a revenue of Rs 75 crore. In FY 2021-22, it is targeting to hit Rs 100 crore revenue.
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